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COMPANY INFO
ORDERING INFO

COMPANY INFO
Do you have a company?
Yes.Unlike other e-commerce companies who operate out of home or a small office, we have been in the clothing business for the last 6 years in china.
Our Mission Statement
Customer's satisfaction is our top priority and that is the most valuable asset of our business.

ORDERING INFO

How to order
To place an order on this site, you must first register with TMFAS.COM
Order online: Simply click on "ADD TO BASKET" button, and that will take you to our web-based ordering system. It's quick, easy and safe our web site is secure and no one else will be able to access your confidential information. After you place your on-line order, we will send order confirmation to your e-mail address so that you know we've received your order.
What is your minimum dollar amount for a wholesale order?
TMFAS.COM minimum initial wholesale order is $500. After the initial order, wholesale clients can reorder a minimum of $350.
How do I change my order?
Orders cannot be cancelled once it has been placed. If you have already completed an order and wish to add an additional item to your order, you will need to Contact Customer Service for assistance to ensure accuracy.
Can I place my order in COD?
We are sorry but we do not ship COD at this time.
Can i use your item photo for my online store?
yes, you may use our photo when you finalize the order and pay for it.
Requesting a Catalog
We do not offer any printed catalogs because of prompt changes of inventories.
Calculating Your Order Cost in a Foreign Currency
All prices on our site are listed in US dollars, and charged in US dollars. The exact exchange rate that you will pay is determined by the bank that has issued your credit card, but in general it will match very closely with the going exchange rates. The following web page features a quick, easy, & free foreign exchange rate calculation using up-to-the-minute exchange rates:
http://www.xe.com/ucc/ - Foreign Exchange Rate Calculator
Check back often, our digital inventory is always growing, changing and exciting.

PAYMENT INFO

Western union

Paypal

T/T
Western Union Transfer (suggestion: It's much cheaper if you go to their agency. For ex, in USA, it costs $17 fees for $2000's transfer at SAFEWAY who is one of the agencies of western union; but it costs $15 for $100 transfer at western union online. You can find their agencies information at their website http://www.westernunion.com)
Important Notice:If you pay via paypal,you need to pay 3% of the total amount for fees;


Remember that you can always contact TOPMAX FASHION by e-mail: sales@tmfas.com.



SHIPPING INFO
How long does it take to process and ship and order?
TMFAS.COM is fast! Shipment occurs 2 business days after payment received and processed.. Orders placed over the weekend or on a holiday will be shipped on the following business day.. If any items are out of stock or in production, a TMFAS.COM customer care representative will be in contact with your buyer within two business days.
International Shipping
The shipping costs for all international orders will be determined after the orders are placed completely. Please allow 1-2 business days for us to contact you to receive your shipping costs. We ship all international orders via EMS or DHL which takes 5-7 business days to arrive from the date it ships out and provides you with a tracking number.

RETURNING INFO

Can I get a refund or an exchange?
TMFAS.COM cannot do exchanges or refunds on wholesale items. If you are placing a first time order you may want to start small to see what will work best for you. Please understand that we cannot realistically offer the same services as boutiques that sell clothing at full retail price. That is why we ask you to pay only a fraction of the price! Therefore, please be sure to email all your questions to us prior to shopping, as this will help us resolve any confusion ahead of time.
We stand behind our merchandise and make every effort to ensure that you are happy with your purchase(s). All sales are FINAL, unless, of course, we have made a mistake and sent you the wrong item. If this occurs, please contact us within 24 hours after receiving your package so that we can correct our error as speedily as possible. The item must be in its original condition in order to claim a refund. Please send us an email before you send back your package; we will give you the return and refund guidelines if your request is reasonable.
Please notice: The original shipping costs will never be reimbursed for any reason. You can ship your returns to TMFAS.COM with a shipping service of your choice and the return shipping will be at your own expense. We suppose you are committed to our policy. Thank you for your understanding.

MERCHANDISE INFO

About our merchandise
All our items are new and excellent quality. We sell limited quantity of brand label outlet products from original factory. We don't buy them from stores, so we don't guarantee there will be a price tag attached.

Finding Items
If you want to find some specific item with item number, you can search items by entering full or partial item number such as "0506235" or "235" in Search Box above main category section on the website.
Sizes
We carry all sizes for women and juniors but the sizes can be various due to differences of each manufacturers' standards.

New Items
Usually, our new merchandise arrives on everyday. To save your time, you can review new items only at New In of item categories.
Check back often, our digital inventory is always growing, changing and exciting.

CONTACT INFO

Please feel free to contact us with any questions or problems.
If you would like to contact us via email,
just click on the e-mail link below that best fits your needs.

Address
ROOM103 JIAYI BUILDING GUANGZHOU,CHINA

Tel 86-020-31983262

EMAIL:
ORDERING EMAIL: TOPMAX88@GMAIL.COM
GENERAL EMAIL: TMFAS@HOTMAIL.COM
MSN:TMFAS@HOTMAIL.COM


Wholesale
Please read the important information below before requesting an Online Wholesale Account.
If you are a consumer please do not request a wholesale account (VIP) as you will not be able to order wholesale and would be wasting your time filling out the request form. Thank you for your understanding.
Online wholesale ordering is available. To qualify to order wholesale you must either be a retailer or use our products in a professional practice.
There is a minimum order of $500 for all wholesale orders. Once you have been approved we will inform you via online message or email. Then you can place a wholesale order by your account username and password.
Please note that the shipping charges for wholesale orders are calculated and will be charged after the order is placed.

Wholesale orders can be placed via the website, fax or mail.Please contact us on 86-020-31983262 or email on sales@tmfas.com

PAYMENT INFO


WESTERN UNION




PAYPAL



T/T
Western Union Transfer (suggestion: It's much cheaper if you go to their agency. For ex, in USA, it costs $17 fees for $2000's transfer at SAFEWAY who is one of the agencies of western union; but it costs $15 for $100 transfer at western union online. You can find their agencies information at their website http://www.westernunion.com)
Important Notice:If you pay via paypal,you need to pay 6% of the total amount for fees;


Remember that you can always contact TOPMAX FASHION by e-mail: sales@tmfas.com.

Service

TOPMAX FASHION--WHOLESALE DESIGNER CLOTHING, BRAND NAME CLOTHING,WHOLESALE CLOTHING, WHOLESALE WOMEN CLOTHING, WHOLESALE CLOTHES, WOMEN CLOTHING, MEN'S CLOTHING